Refund Policy

Thank you for shopping at MJonlinestore. We are committed to providing you with a satisfying shopping experience. Please read our refund policy carefully to understand your rights and responsibilities.

1. Returns and Exchanges: We accept returns and exchanges within 30 days of your purchase. To be eligible for a return or exchange, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Refunds: If you are not completely satisfied with your purchase, you may be eligible for a refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.

3. Non-Refundable Items: Some items are non-refundable, including gift cards, downloadable software, and personalized or custom-made products. We do not accept returns or exchanges for these items unless they are damaged or defective.

4. Return Shipping: Customers are responsible for the cost of return shipping, unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping service and purchasing shipping insurance for valuable items.

5. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support team immediately with your order number and photos of the issue. We will provide instructions on how to proceed with the return or exchange.

6. Cancellations: If you wish to cancel your order, please contact us as soon as possible. We cannot guarantee cancellations after the order has been processed and shipped.

7. Contact Us: If you have any questions about our refund policy or need assistance with a return, please contact our customer support team at +923269544362 or through our Contact Us page.

By making a purchase from MJonlinestore, you agree to and acknowledge the terms outlined in our refund policy.